These Terms of Service explain how Oahu Fresh Clean handles website use, quote requests, cleaning appointments, service scope, payments, receipts, access, safety, cancellations, recurring service, and client responsibilities.
By using this website, submitting a quote request, communicating with Oahu Fresh Clean, scheduling a cleaning, or allowing service to begin, you agree to these Terms of Service. If you do not agree with these Terms, do not use the website or schedule service.
Cleaning quotes are based on service type, home size, condition, access, timing, and priorities.
Each cleaning is performed according to the agreed service type and quoted scope.
Receipts are provided after completed cleanings, especially useful for move-out service.
Cleaning service does not guarantee security deposit returns, restoration results, or landlord approval.
Oahu Fresh Clean provides residential cleaning services across Oahu. Service availability, pricing, scope, and scheduling depend on property location, service type, home size, condition, access, timing, and job fit.
Detailed cleaning for empty homes, apartments, condos, and rentals. Two starting packages apply: $299 Light includes the first oven cavity and first empty standard refrigerator/freezer at Light level; $349 Standard Appliances + 1 Area includes those appliances at Standard level plus one outdoor/utility area in Standard condition. Receipt provided after completed service. Does not guarantee security deposit return.
View Move-Out Cleaning →A detailed cleaning reset for kitchens, bathrooms, floors, fixtures, dust, buildup, and overlooked areas.
View Deep Cleaning →Weekly, every two weeks, or every four weeks maintenance cleaning after a home is at a manageable baseline.
View Recurring Cleaning →Cleaning before boxes and furniture arrive so kitchens, bathrooms, cabinets, floors, and high-touch areas feel cleaner before everyday use begins.
View Move-In Cleaning →Submitting a quote request through the website, text, phone, or email does not automatically create a confirmed appointment. A cleaning appointment is confirmed only after Oahu Fresh Clean accepts the job, confirms availability, confirms scope, and both sides agree to the appointment details.
The cleaning scope is based on the service selected and the quote confirmed before the appointment. Tasks not included in the agreed scope may require additional time, additional payment, or a separate appointment.
Oahu Fresh Clean may recommend a different service if the requested service does not match the home’s condition. For example, a home with heavy buildup may need deep cleaning before recurring cleaning begins.
Non-live pest residue on in-scope surfaces: Across surfaces already included in, or separately confirmed for, the selected cleaning, light-to-moderate accumulation of dead roaches, visible mites or mite residue, roach eggs or egg casings, and related non-live residue adds $49 total once per cleaning; severe accumulation adds $119 total once. This condition adjustment does not add cabinet interiors or any other unselected area. Live or active infestation, unsafe contamination, biohazard conditions, pest-control work, or remediation requires individual review. Pest treatment, extermination, decontamination, and remediation are not included.
Regular Upkeep prices eligible safely reachable interior or exterior sliding-door track sections at $24 each from the first. Deep Cleaning, Move-In Cleaning, and Move-Out Cleaning include the first 3 selected eligible track sections and price additional eligible sections at $24 each. Disassembly, severe corrosion, restoration, unsafe access, damaged hardware, heavy construction residue, or other non-routine conditions require review. Deep Cleaning, Move-In Cleaning, Move-Out Cleaning, and Targeted Deep Cleaning include the first 10 safely accessible jalousie panes. Additional panes are $1 each. Regular Upkeep is $1 per safely accessible pane from the first pane. Jalousie panes are wiped down while still installed; they are not removed or washed separately. Eligible normal-size removable screens are $19 each to remove, wash, and reinstall only when normal tabs or clips permit safe tool-free handling. Screwdriver/tool/disassembly-required, stuck, large sliding, specialty, fixed, damaged, unsafe, exterior, or high-access screens require review or are excluded. The first ordinary pet is included. Each additional pet is $19. One oversized or extra-shedding animal receives one $19 adjustment even when it is the only pet. Urine, feces, fleas, severe odor, waste, biohazards, or unsafe animal conditions require review. Each required transition between separately accessed outside-connected units is $19. For Regular Upkeep only, an oversized or unusually extended layout adds 15% of the pre-add-on Regular cleaning price. Optional add-ons do not increase this percentage base; current-visit savings apply afterward, followed by Hawaiʻi GET. Deep Cleaning, Move-In Cleaning, and Move-Out Cleaning use entered square footage instead, and Targeted Deep does not offer this option. Move-In and Move-Out follow the clarified Deep cleaning methods and access rules described in these Terms while retaining their own appliance allowances and pricing. Each includes up to 20 eligible lightweight items; selecting 21–50 adds +$29. Move-Out has two packages: $299 Light includes the first oven cavity and first empty standard refrigerator/freezer at Light level; $349 Standard Appliances + 1 Area automatically includes those appliances at Standard level plus one outdoor/utility area in Standard condition. On $299, Standard is +$24 and Heavy +$44 per included appliance. On $349, Heavy is +$19 per included appliance and +$39 for the included area. Included package scope has no cash, refund, or discount value when unused; an upgrade charges only the listed amount above the included level.
These adjustments cover ordinary additional cleaning and equipment-handling time. They do not include restoration, repair, biohazards, animal waste, severe odor, fleas, unsafe access, exterior or high-access glass, or materially different conditions that require review.
Oahu Fresh Clean performs cleaning based on the confirmed service type, agreed checklist, property access, timing, and quoted scope. If the client is present when service is completed, a quick walk-through may be requested before Oahu Fresh Clean leaves the property.
If an included item was missed, the customer may send photos or notes within 24 hours. The area will be reviewed promptly and, when access and scheduling permit, one return touch-up may be arranged.
To complete the cleaning properly and safely, clients are responsible for providing accurate information, safe access, working utilities where needed, and a property condition that matches the agreed scope.
Payment expectations should be confirmed before service. Larger jobs, urgent appointments, move-out cleanings, farther service areas, or reserved calendar blocks may require specific payment or deposit terms before the appointment is confirmed.
Cleaning appointments reserve time, travel, supplies, and scheduling space. Cancellations, rescheduling requests, access problems, locked doors, missing codes, or no parking can affect the ability to complete the job.
Oahu Fresh Clean may refuse, stop, pause, reschedule, or requote a job if conditions are unsafe, materially different from what was described, or outside standard residential cleaning scope.
Cleaning can improve soil, grease, dust, soap scum, water spots, mineral buildup, and grime, but some surfaces may have pre-existing damage or wear that cannot be fully corrected by cleaning.
Weekly, every two weeks, or every four weeks cleaning is intended to maintain a home after it is at a manageable baseline. The current recurring schedule is 10% weekly, 5% every two weeks, and the standard recurring rate every four weeks; percentage savings apply to the full selected pre-GET service subtotal and Hawaiʻi GET is calculated afterward. If buildup returns, the home changes significantly, or the scope increases, pricing or service recommendations may need to be adjusted.
Clients should identify delicate items, damaged surfaces, unstable fixtures, specialty materials, sentimental items, or special-care instructions before service begins. Oahu Fresh Clean may avoid or require special handling for items that appear fragile, unstable, unsafe, or outside normal cleaning scope.
This website is provided for information, quote requests, service details, and business communication. You agree not to misuse the website, submit false information, interfere with the site, attempt unauthorized access, or use the website for spam, fraud, scraping, or abusive activity.
Oahu Fresh Clean may ask for feedback after service. Before/after photos, job photos, or client testimonials should only be used in a way that respects client privacy and does not reveal private addresses or identifying details without appropriate permission.
Oahu Fresh Clean may update these Terms of Service as the business, website, services, policies, tools, or legal requirements change. The “Last updated” date at the top of this page shows when the Terms were last revised.
Email: hello@oahufreshclean.com
Call / Text: 808-300-6568
Business: Oahu Fresh Clean
Service Area: Oahu, Hawaii
Send your service type, location, home details, preferred timing, and photos if available. We’ll follow up with availability and a clear quote.
Lanai, porch, garage, or storage area: For services without an included area entitlement, one selected area may be added for $59 in standard condition or $99 for heavy buildup. The $349 Move-Out package includes one selected area in Standard condition; Heavy buildup is +$39. The $299 Move-Out package retains the +$59 Standard / +$99 Heavy schedule. Multiple areas, unusually large areas, hazardous or unsanitary conditions, excessive stored belongings, exterior pressure washing, restoration, and specialty work require separate review and confirmation.
